What is the term for a group's perception of a product from various users? 🔊
The term for a group's perception of a product from various users is known as user experience (UX). It encompasses all aspects of the end-user's interaction with the product, including usability, accessibility, and emotional responses. Understanding user experience is critical for product teams, as it influences customer satisfaction and loyalty. Gathering insights from diverse user perspectives can highlight strengths and weaknesses, guiding enhancements and ensuring that the product resonates with its target audience across different demographics and use cases.
Equestions.com Team – Verified by subject-matter experts