Knowledge management systems (KMS) play a pivotal role in organizations by facilitating the creation, sharing, and management of knowledge and information. These systems enable employees to store and access valuable resources, enhancing collaboration across teams. By leveraging knowledge repositories, organizations can reduce redundancy, streamline workflows, and foster an environment of continuous learning. KMS also help in preserving institutional knowledge, particularly when staff turnover occurs, ensuring that critical insights and best practices are retained for future reference and decision-making.