What is a knowledge management system? 🔊
A knowledge management system (KMS) is a technology-enabled framework used to capture, store, manage, and disseminate knowledge within an organization. It facilitates the sharing of information and promotes collaboration among employees. KMS may include databases, document management, content management, and collaboration tools. By streamlining access to knowledge and promoting its use, KMS aims to enhance decision-making, foster innovation, and improve overall organizational efficiency. It supports both tacit and explicit knowledge, ensuring that valuable insights and expertise are utilized effectively.
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