The term 'remote monitoring' refers to the process of overseeing and managing systems, devices, or applications from a distance using specialized software tools. This practice enables IT teams to track performance, troubleshoot issues, and conduct maintenance without the need for physical presence. Remote monitoring is vital for ensuring system reliability, security, and efficiency, as it allows organizations to detect problems early and respond promptly. This approach enhances operational effectiveness and minimizes downtime, contributing to improved service delivery and customer satisfaction.