What does the term 'digital onboarding' refer to in business processes? 🔊
The term 'digital onboarding' refers to the process of integrating new employees or customers into a company using digital tools and platforms. It encompasses various activities, including orientation, training, and account set-up, facilitated by online resources. Digital onboarding streamlines these processes, making them more accessible and efficient. This approach helps organizations ensure that new hires or clients receive vital information quickly and enhance their overall experience. Effective digital onboarding increases engagement and retention rates while reducing the time and resources needed for traditional onboarding methods, ultimately benefiting organizational productivity.
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