The term digital onboarding implies the process of integrating new users efficiently into digital platforms or services. This involves educating users about features, guiding them through features, and providing necessary support. Effective digital onboarding enhances user engagement by ensuring that users can navigate and utilize the technology confidently. A streamlined onboarding process reduces friction and leads to higher retention rates, as users are more likely to continue using a platform if they feel welcomed and well-informed from the outset.