"ITIL" stands for Information Technology Infrastructure Library, a set of best practices for IT service management. ITIL provides a framework that helps organizations align their IT services with business needs. It emphasizes the importance of service delivery, incident management, change management, and continual service improvement. Implementing ITIL practices enables organizations to enhance efficiency, minimize risks, and improve customer satisfaction. ITIL fosters a culture of structured service management, ensuring that IT departments can deliver high-quality services that meet both operational and strategic objectives.