The use of chatbots streamlines customer inquiries by providing fast, automated responses to frequently asked questions. These AI-driven tools are available 24/7, enhancing customer service and reducing response times significantly. Chatbots can handle multiple inquiries simultaneously, increasing efficiency and allowing human agents to focus on more complex issues. Furthermore, they can collect valuable customer data for analysis, helping businesses identify trends and improve services. By integrating chatbots into customer support, organizations enhance user satisfaction and operational effectiveness.