Artificial intelligence significantly shapes conversational interfaces, such as chatbots and virtual assistants, by enhancing their ability to understand and process natural language. AI algorithms analyze user queries, enabling systems to respond accurately and contextually. Machine learning improves these interfaces over time by adapting to user interactions, preferences, and behaviors, resulting in more personalized experiences. This evolution fosters greater engagement and user satisfaction, as conversational interfaces become increasingly efficient in handling diverse inquiries and providing relevant support.