**How do online reservation systems enhance customer service for restaurants?**
Online reservation systems enhance customer service for restaurants by streamlining the booking process, improving convenience for patrons. Customers can easily view availability and make reservations at their convenience, often without the need for phone calls. These systems typically send confirmation notifications and reminders, reducing no-show rates and optimizing table turnover. Additionally, they facilitate data collection on customer preferences and dining habits, enabling restaurants to personalize service and tailor marketing efforts. Overall, these enhancements lead to improved customer satisfaction and operational efficiency.