Collecting feedback in fitness programs is crucial for ensuring their effectiveness and high engagement levels. Feedback helps identify participants’ needs and preferences, allowing for program adjustments to better meet their goals. It fosters an environment of communication and encourages improvement and innovation in fitness services. Regular feedback can also enhance participants' motivation and ownership of their health journey, as they feel their opinions are valued. Furthermore, analyzing feedback provides insights that aid in measuring the overall impact of programs on participants' well-being and fitness progress.