Empathy plays a crucial role in civil service, as highlighted in UPSC training materials. It enhances human-centered governance, facilitating a deeper understanding of the needs and concerns of diverse communities. UPSC aspirants learn to appreciate different perspectives, which is essential for effective communication and problem-solving. Training materials often emphasize the importance of emotional intelligence and responsive leadership, equipping candidates to make decisions that are compassionate and socially responsible. This empathetic approach ultimately fosters trust and cooperation between public servants and citizens, enhancing societal well-being.