Empathy plays a crucial role in civil services, as assessed by the UPSC. It enables candidates to connect with the public, understand diverse perspectives, and make informed decisions that affect communities. Empathy fosters trust between citizens and the government, essential for effective administration. Civil servants with strong empathy skills can navigate the complexities of human emotions and social issues, improving their ability to implement policies that are equitable and just. Thus, cultivating empathy is a fundamental attribute sought in UPSC candidates, as it enhances their effectiveness in addressing the needs of society.